Privacy policy

 

Effective Date: October 2025
Store: ExoTopia
Email: officialexotopia@gmail.com
Phone: (313) 444-0564
Mailing Address (for PO only):
27733 John R Rd, Unit 138
Madison Heights, MI 48071, United States

1. Overview

ExoTopia (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from ExoTopia.com.

By using our site, you agree to the terms of this policy.

2. Information We Collect

We collect personal data that you voluntarily provide when you:

  • Place an order or create an account

  • Contact us by email, phone, or form

  • Subscribe to our newsletter

This may include:

  • Name

  • Shipping & billing address

  • Email address

  • Phone number

  • Payment information (processed securely through Shopify Payments, PayPal, etc.)

We do not store your full credit card details.

3. How We Use Your Information

We use your information to:

  • Process and ship your orders

  • Communicate about order status and updates

  • Respond to customer service inquiries

  • Send marketing emails (only with your consent)

  • Improve our website and services

4. Printify Fulfillment

Because ExoTopia uses Printify to fulfill orders, some of your data (like name, address, and order details) is securely shared with Printify for production and shipping.
Printify complies with GDPR and CCPA standards to protect your data.

Learn more about Printify’s privacy practices here: https://printify.com/privacy-policy/

5. Shopify Data Storage

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that enables us to sell our products.
Your data is stored through Shopify’s secure databases behind firewalls and encrypted via SSL (Secure Socket Layer) technology.

Learn more about Shopify’s privacy practices: https://www.shopify.com/legal/privacy

6. Cookies

Our site uses cookies to provide a smooth shopping experience. Cookies help us remember your preferences and cart contents.
You can disable cookies through your browser, but certain features of the site may not function properly.

7. Data Protection

We implement security measures to protect your personal information.
However, no transmission over the Internet is 100% secure. By using our site, you acknowledge these risks and agree to use our services at your own discretion.

8. Your Rights

Depending on your location, you may have rights to:

  • Access or correct your personal data

  • Request deletion of your data

  • Withdraw consent for marketing communications

Contact us at officialexotopia@gmail.com for assistance.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will take effect immediately upon posting on this page.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, reach us at:
📧 officialexotopia@gmail.com
📞 (313) 444-0564
🏠 27733 John R Rd, Unit 138, Madison Heights, MI 48071, United States