Terms of service

 

Effective Date: October 2025
Store: ExoTopia
Email: officialexotopia@gmail.com
Phone: (313) 444-0564
Mailing Address (for PO only):
27733 John R Rd, Unit 138
Madison Heights, MI 48071, United States

1. Overview

Welcome to ExoTopia!
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to the following Terms of Service. Please read them carefully before using our site.

These Terms apply to all users, including browsers, customers, and contributors. If you disagree with any part of the terms, you may not access our website or services.

2. Print-on-Demand Fulfillment

All products sold through ExoTopia are made to order via Printify, our third-party print-on-demand provider.
By purchasing from our store, you acknowledge that your order will be custom-made and fulfilled by Printify or its affiliated print partners.

ExoTopia is not responsible for delays, errors, or defects caused by Printify’s production or shipping process, but we will help resolve issues on your behalf (see our Refund Policy).

3. Accuracy of Information

We strive to ensure all product descriptions, pricing, and stock information are accurate.
However, errors may occur. We reserve the right to correct any mistakes or cancel orders if incorrect information was displayed at the time of purchase.

4. Payment

By completing your order, you agree to pay all charges for your purchase, including taxes and shipping costs.
All transactions are processed securely through Shopify’s payment system.

5. Shipping and Delivery

Please refer to our Shipping Policy for full details.
Production and shipping times vary depending on the item and location. Once shipped, we are not responsible for carrier delays or customs issues.

6. Intellectual Property

All content on the ExoTopia website, including logos, artwork, and designs, is the property of ExoTopia and may not be copied, reproduced, or used without prior written permission.

7. Limitation of Liability

ExoTopia is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
In all cases, our liability shall not exceed the amount paid for your order.

8. Changes to Terms

We reserve the right to update or modify these Terms at any time. Updates will take effect immediately upon posting.

9. Contact Us

If you have any questions about these Terms of Service, reach out at:
📧 officialexotopia@gmail.com
📞 (313) 444-0564